Masthaven launches brand new intermediary dedicated website


Jon Hall

Masthaven Bank has today announced the launch of its brand-new intermediary-dedicated website, available for brokers across its mortgage and short-term lending divisions.

Structured into clear product areas across the business, the site offers an enhanced product search tool, a new online affordability calculator and a quick quote option for short-term loans. Additional resources include access to the specialist bank’s latest case studies, research and hints and tips for the broker community.

The website’s new criteria search also includes a live API connection with Knowledge Bank, in conjunction with Dock9. Providing over 90,000 individual criteria points across eight lending types and 200+ lenders, this is the first lender API integration across not only residential and buy to let, but also second charges and bridging that the search system has achieved to date.

Today’s announcement is the first in a series of technological enhancements the specialist bank is making as it continues its mission to enhance its broker services.

Jon Hall, pictured, Managing Director of Masthaven, says:

“Today’s announcements are testament to our ongoing commitment to creating systems that benefit both brokers and customers alike. We recognise the power of technology and will continue to invest in tools that simplify and speed up the end-to-end loan process wherever possible.

“The balance of tech and the human element of any loan application is invaluable to us. The new intermediary website and API connection with Knowledge Bank exist to improve and enhance broker workloads, freeing up additional time to support clients with face-to-face interaction when needed. This is just one step we’re taking this year to emphasise that we’re a digitally-focused lender with a human approach to lending decisions and will fully support brokers at every touchpoint.”

Nicola Firth, CEO and Founder of Knowledge Bank, commented:

“As the financial services sector continues to take advantage of the power of API connections, we are delighted to have achieved this innovative and multi-lending type live integration with Masthaven. The desire to de-mystify the world of specialist lending is something that we and the bank share and the transparency and ease of which brokers can find now criteria information on their website will save a huge amount of time amount of time when trying to place a case with the bank. In addition, Masthaven now have a single point of entry to keep their website up to date as well as the criteria information they provide to networks, clubs and brokers via our core system. ”