The Five Minute Interview with Dena Thompson, Head of Credit & Risk, Tuscan Capital

Dena Thompson Head of Credit and Risk

Tuscan Capital provides non-regulated short-term bridging finance to the residential and semi-commercial real estate sector in England and Wales. Launched-to-market in 2018, the lender offers funding on both a conventional and non-conventional lending basis in sums from £150k upwards.

We speak to head of credit & risk, Dena Thompson:

What is the best thing about being in the bridging finance business?

It’s unpredictable and keeps me on my toes. Just when I think I’ve seen it all, an altogether new scenario crops up – which is good because it means I’m always learning.

What keeps you focused?

Striving to live up to our reputation in the marketplace. Delivering on our service and integrity promises is a key objective for me, as is successfully maintaining key relationships to ensure our partners stay with us throughout our journey.

What qualities do you look for in your employees or colleagues?

Experience and having the right skills are always going to be important, but I think these qualities are far outweighed by having a positive attitude and a sense of commitment.

Are you an optimist or a pessimist?

I’m an optimist in as much I believe that the worst will come good in the end, and, if not, then at least I will have learnt something from the experience.

What did you want to be as a child?

Funnily enough, a property owner! That’s why I got into the industry at the tender age of 19 so I could find out how it all works.

What will be the greatest challenge facing the bridging finance industry in the coming months?

Borrowers being encouraged to chase the cheapest rates by firms who cannot properly support them either in the pre- or post-completion phases of the application process.

Who or what makes you laugh?

A day never passes without me enjoying a proper belly-laugh courtesy of one of my colleagues in the office or my husband and kids at home. I’m surrounded by comedians…

Do you dread Monday mornings?

Not at all. If you do, then it must be time for a change.

If you could change one thing about yourself, what would it be?

To be taller so I’m not at armpit height with all the other commuters on the Tube!

With whom would you most like to have dinner?

Brene Brown. Her books and podcasts are fascinating, but I’d love to have a good old natter with her in person.

 

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