Mint Property Finance appoints Zoe Langer to support operational transformation strategy

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Zoe Langer (1)

Mint Property Finance has appointed Zoe Langer as Change Manager as part of its continued focus on operational scalability, customer journey enhancement and process improvement.

Zoe joins with more than 20 years of industry experience, including senior operational and change management roles at Together and Assetz Capital.

Her background spans operational transformation, workflow improvement and customer journey development across specialist lending businesses, alongside qualifications in PRINCE2, Lean and Six Sigma methodologies.

Irene Thomas, Managing Director at Mint Property Finance, said:

“As specialist lending continues to evolve, brokers and borrowers increasingly expect efficient processes, strong communication and a seamless experience throughout the customer journey.

Zoe’s appointment reflects our continued investment in the operational infrastructure, systems and processes required to support scalable long-term growth.”

In her new role, Zoe will work across the business to support operational improvement initiatives and enhance the end-to-end customer experience.

Zoe Langer added:

“What attracted me to Mint was the opportunity to help shape and develop operational change within a business that already has a strong reputation within the market.”