Bridgewater Equity Release launch technical helpline for advisers
By Bridging Loan Directory -
Bridgewater Equity Release, the home reversion specialist, has today (17th February 2012) launched a new technical helpline for advisers.
The technical helpline will be manned by senior Bridgewater staff and is designed to be a ‘one stop shop’ for all enquiries regarding Bridgewater’s home reversion plans and the application process.
Advisers will also be able to use the helpline to discuss many of the legal aspects of a home reversion plan which customers may ask about, and helpline staff will also be able to support advisers with a variety of information on Bridgewater events and provide access to the range of sales aids currently available.
The technical helpline number is 0191-269 5933 and is open within normal working hours.
Peter Welch, Head of Sales & Distribution at Bridgewater Equity Release, commented:
“Our research with equity release specialist advisers told us there was a need for access to technical support. We have therefore launched this dedicated helpline for advisers so they have access to the full range of Bridgewater-related information from our experienced staff who will be answering all calls. Advisers can call the helpline for all pre-sales enquiries, whether they are looking for details on the products themselves, the legal process or they require documentation.. The helpline is available during normal working hours however advisers who do call out of hours can leave a message and their call will be returned as soon as possible. The helpline launch is part of our ongoing commitment to advisers in terms of providing them with a range of support to help drive their equity release business levels. Advisers also have a growing range of support information available on the intermediary pages of the Bridgewater website which they are able to access at any time.”